I have always been a huge believer and advocate for rehabilitative efforts, so when I was approached to create an organisation profile video for Agape Connecting People, I did not hesitate to say yes!

Agape Connecting People is a contact call centre providing services such as customer service, technical support and order processing. But more than just a top-notch call centre that has won several notable awards, Agape is an organisation that offers new opportunities. Dedicated to providing a new lease of life and a beacon of hope for the unserved, Agape employs people often marginalised from society - from inmates serving time in Prison to single mothers, physically challenged individuals, and ex-offenders.

I spent a day filming in the call centre and what struck me was that it was nothing like how I would imagine a typical call centre - robotic and monotonous. Instead, it was full of life. Employees interacted with one another like close friends, laughter filled the air, and call agents spoke with sincerity and care in every phone call they picked up.

I left with a full heart, knowing that such places do exist, and can continue to exist.